Search results for " linguistic strategies"
showing 3 items of 3 documents
Developing a new approach to managing and mediating conflicts
2017
Generally speaking, words can be elusive and they need to be carefully selected when conveying messages, ideas and proposals between parties. This is all the more evident in mediation process as language has to be neutral and mediators should avoid expressions directing parties. In this regard, recent theoretical developments in postmodern social theory and the social constructionist movement in the social sciences and humanities have provided the field of alternative dispute resolution with a new approach to managing and mediating conflicts. These developments are organized around the ‘narrative approach’ which helps us to see how the language we use to describe and understand our conflict…
Mediation process: increasing language awareness and developing communication skills
2014
European countries have known mediation for a long time. Notwithstanding that, various approaches and rules of mediation developed in different places all over Europe and Member States still do not have regulated mediation at all (Espluques et al. 2012). The European Union has tackled this problem with the aim to change mediation into a flexible and useful tool for the parties to solve their disputes in civil and commercial matters. The objective of this paper is to provide first a general overview of mediation process on the basis of the Directive 2008/52/EC of the European Parliament and the Council on certain aspects of mediation in civil and commercial matters. Then, attention will be f…
Reflexiones en torno al género boletín digital turístico: situación comunicativa y análisis lingüístico
2015
La newsletter es una estrategia de web marketing muy utilizada en la actualidad por empresas e instituciones de todo tipo. De hecho, se trata de un género nuevo y emergente de Internet (Shepherd y Watters, 1998: 98), cuyo principal propósito comunicativo es la persuasión directa de los suscriptores. En el presente estudio nos proponemos determinar las principales características de este género discursivo, utilizando como corpus de referencia las últimas 27 newsletter del portal Spain.info. The newsletter is a web marketing strategy currently used by most companies and institutions of all kinds. In fact, this is a novel genre of Internet, an emergent genre (Shepherd and Watters, 1998: 98), w…